All our items are shipped at a flat rate, with the price depending on the size and type of item. This helps cover postage, packaging, and, for some destinations, customs and handling fees.

Your shipping cost will be shown at checkout.

We send out orders every Tuesday & Friday ♫

Once your order has been dispatched, you'll receive any available tracking information by email.

Sorry, but we currently don't accept returns or exchanges.

If there's a problem with your order, though, please don't hesitate to get in touch — we're always happy to hear from you and see what we can do!

If your order arrives damaged, something is missing, or you have any other concerns, please contact us at imogen.elaine.store@gmail.com and we'll do our best to help! ♫